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When you need a reliable plumber in Concord, NC, you need someone who'll show up on time, tell you the truth, and fix the problem right. That's what Jonathan Johns does at Macaw Plumbing & Tankless. We're a family-owned, owner-operated plumbing company based in China Grove — about 20 minutes south — serving Concord and the surrounding Cabarrus County communities with licensed plumbing you can count on.
Concord is a city with a lot of range. You've got mill-era homes near downtown with plumbing that's been in the walls for decades, and you've got newer subdivisions off Poplar Tent Road and beyond where the pipes are young but the systems are more complex. Jonathan has worked on both — and he knows how to assess what's there honestly, without turning every service call into an upsell conversation.
Whether it's a leaky faucet, a water heater that's quit, or an emergency that can't wait, Jonathan is the one who shows up. Not a dispatcher. Not a subcontractor. The owner, on every job.
Our company name says it all. MACAW comes from the initials of our five children — Milliana, Alonna, Cynthia, Ashton, and Weston. Family is at the heart of everything we do, and that same care shows up in how we serve our neighbors in Concord.
Macaw Plumbing & Tankless offers a full range of plumbing services built around what Concord homeowners actually deal with. Cabarrus County has a real mix of housing — older homes near downtown Concord with aging supply lines and cast iron drains, and newer subdivisions that have grown up fast along the 85 corridor with more complex systems and higher hot water demands. Jonathan has worked in both, and he assesses what's actually there without steering you toward work you don't need.
For homeowners on the edges of Cabarrus and into Rowan County, well water is still common — and Jonathan holds the NC Well Seal Certification to service those systems properly. From pressure tanks to pump replacements, he knows how private water systems behave in this area and how to keep them reliable year-round.
And when something goes wrong fast — a burst pipe, a water heater that stops working, a drain that's backing up — Jonathan is available for emergency calls Monday through Friday evenings and on Saturdays, because plumbing problems don't wait for business hours.
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Tankless water heater upgrades are one of the most common requests Jonathan gets from Concord homeowners — and it makes sense. Many houses in Cabarrus County are still running aging tank water heaters that quietly drain money on energy bills every month, putting families one failure away from a cold shower or a flooded utility closet.
Jonathan is a Navien Certified Service Specialist with over 300 tankless systems serviced locally, and that hands-on experience makes a real difference. He's not guessing at installation details or reading a manual on the spot — he's done this hundreds of times in homes just like yours.
A tankless system delivers hot water on demand, eliminating standby heat loss and freeing up space in your utility room. For larger households — and Concord has plenty, especially in the newer subdivisions that have grown up around the 85 corridor — it means no more waiting between showers or timing your laundry around dishwasher cycles. Jonathan handles everything from sizing the right unit for your home to installation, startup, and long-term maintenance.
If you're not ready to go fully tankless, he also installs and services traditional tank water heaters. Either way, you'll get a straight answer on what makes the most sense for your home, not just the most expensive option.
Why Choose Us
Licensed, Insured, and Qualified
Jonathan holds NC State License #L.35944 — a North Carolina P1 Unlimited Plumber's License with Well Seal Certification. That's the highest residential license level in the state, and it means every job he does is code-compliant and done to protect your home and investment. He's also fully insured.
Honest Recommendations, No Pressure
Jonathan isn't here to sell you things you don't need. When he assesses a plumbing problem, he'll tell you what's actually wrong, what your options are, and what he'd do if it were his own home. Sometimes that means a simple repair. Sometimes it means investing in something that'll last 20 years instead of a cheap fix that fails in two. Either way, you'll get straight talk before anyone picks up a wrench.
Family-Owned and Community-Focused
Macaw Plumbing & Tankless is a family business — literally. Jonathan and Sierra Johns built this company together, and the name reflects that: MACAW is the initials of all five of their kids. Every job carries the weight of a reputation they're building for the long term.
They also give back through the Serving Hands program — free monthly plumbing repairs for Iredell County families who can't afford them. It's not a marketing initiative. It's just who they are.
Clean, Professional Work
Jonathan shows up on time, cleans up when the job is done, and treats your home with respect. No mud tracked through the house, no mess left in the yard, no rushing through a job to get to the next one.
Years Serving Concord, China Grove & Cabarrus County
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Macaw Plumbing & Tankless serves Concord (28025 and 28027) and the surrounding communities throughout Cabarrus and Rowan Counties, including Harrisburg, Kannapolis, Mt. Pleasant, China Grove, Rockwell, Salisbury, Mooresville, Davidson, Huntersville, and Enochville.
Our services extend into neighboring counties as well, including parts of Cabarrus and Iredell, so if you've recently moved to the area or have a family member nearby who needs a plumber, we're likely already in the neighborhood.
Testimonials
Macaw Plumbing & Tankless is your local plumber in Concord — ready to handle whatever your home needs. Standard hours are Monday through Friday, 8 AM to 5 PM, with after-hours emergency service until 10 PM weekdays and Saturday emergency plumbing from 8 AM to 10 PM. Don't let a small problem become a big one.
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Licensed, family-owned plumbing experts providing honest, reliable service—from water heaters to emergency repairs—across China Grove, Salisbury, Mooresville, Lake Norman, and surrounding North Carolina communities.
Hours:
Monday – Friday (8am – 10pm)
Saturday (emergency plumbing)
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